Description
LC Refund Requests – WooCommerce Refunds Manager
LC Refund Requests – WooCommerce Refunds Manager has been developed to grant you and your customers the most natural and professional way to manage this e-commerce store side. Straight to the point, to give you a valuable tool on which to base your business: easy to be used by customers and shop managers.
Initially developed in 2024 to guarantee a perfect workflow for the LCweb shop, this plugin contains all the LCweb expertise in managing thousands of customers since 2012!
Features List
- Truly plug & play: install, define your refund reasons and you are virtually done
- Seamless integration in WooCommerce view/edit order pages. Self-adapting to your theme’s style
- Full or partial refunds: let the customer choose exactly which product (and how many products) to ask the refund for
- restrict by order’s maximum age
- avoid refunds for discounted products
- allow one/multiple refund requests per order
- (product-specific) set single products as not refundable
- (product-specific) define maximum order’s age for single products Define refundable elements:
- dedicated requests list page , where to filter them by date and status
- Pending requests warnings on both side menu and WordPress topbar
- Ability to simply reply or also approve/refuse the refund request
- Direct approval to refund: automatic refund form filling for approved requests, letting you choose which way to proceed. Only with one click
- Simple text editor , to quickly format reply text and add links (NB: there’s also an auto-linking system! )Painless management for admins
- Upload files in admin replies and (optionally) allow customers to do the same on frontend
- Optionally require customers to upload files in order to open a refund request
- Choose which file types, files number and size to allow
- Truly private : only involved users can reach filesPrivate attachments engine
- E-mail notifications:
- Inform shop managers whenever a new refund request is created
- Inform the customer when a shop manager replied to his request
- Inform shop managers when the customer replied to an opened request
- Fully customizable e-mail texts with special placeholders (eg. refund/reply text, involved products, direct link)
- E-mail test system : remember visual previews will never look as a true inbox!
License and usage notes: Imported under explicit permission. Verify the applicable redistribution license for this product before publishing. Official vendor support, hosted services, and license keys are not included unless explicitly stated.
Before production use, test the product in a staging environment and keep backups.
- restrict by order’s maximum age
- avoid refunds for discounted products
- allow one/multiple refund requests per order
- (product-specific) set single products as not refundable
- (product-specific) define maximum order’s age for single products Define refundable elements:
- dedicated requests list page , where to filter them by date and status
- Pending requests warnings on both side menu and WordPress topbar
- Ability to simply reply or also approve/refuse the refund request
- Direct approval to refund: automatic refund form filling for approved requests, letting you choose which way to proceed. Only with one click
- Simple text editor , to quickly format reply text and add links (NB: there’s also an auto-linking system! )Painless management for admins
- Upload files in admin replies and (optionally) allow customers to do the same on frontend
- Optionally require customers to upload files in order to open a refund request
- Choose which file types, files number and size to allow
- Truly private : only involved users can reach filesPrivate attachments engine
- E-mail notifications:
- Inform shop managers whenever a new refund request is created
- Inform the customer when a shop manager replied to his request
- Inform shop managers when the customer replied to an opened request
- Fully customizable e-mail texts with special placeholders (eg. refund/reply text, involved products, direct link)
- E-mail test system : remember visual previews will never look as a true inbox!
License and usage notes: Imported under explicit permission. Verify the applicable redistribution license for this product before publishing. Official vendor support, hosted services, and license keys are not included unless explicitly stated.
Before production use, test the product in a staging environment and keep backups.
- Inform the customer when a shop manager replied to his request
- Choose which file types, files number and size to allow
- Pending requests warnings on both side menu and WordPress topbar
- avoid refunds for discounted products
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